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Error while opening site properties in the Control panel

Sometimes there may arise a situation when an error occurs when opening the website properties, as it shown below

error-in-website-properties.2

Such an error, as a rule, can occur for two reasons:

  • The Web.config file, which is located at the root of the site, contains a fatal error that breaks the layout of the XML document.

To solve the problem, restore the working scheme of the Web.config file, use the built-in file manager or make an FTP connection.

  • The folder referenced by the application configured in IIS is either unavailable or deleted. By default, all account sites are created in the <site name>/wwwroot Folder.

To solve the problem - make sure that the <site name>/wwwroot account folders are not deleted and are accessible.